What is the OCB?

The OCB (Organizational Citizenship Behavior) background has been categorized intothree areas: personality, attitudes, and leadership factors. These three areas have thefunction of encouraging and facilitating workers to participate actively in the OCB (Zhang,2011).Personality is considered as an antecedent of OCB, in fact Organ and Ryan (1995) made acorrelation between the personality variables (conscientious, agreeable, neuroticism…
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